What are Chargebacks and Why do they occur?

Chargebacks occur when a transaction is returned to the acquirer by the card issuer and where the acquirer may apply a debit to the merchant’s bank account. The cardholder can dispute transactions for several reasons and the card issuer will support their cardholder’s dispute if it is valid under the scheme rules.

You can find more information on Chargebacks in our Handbook here:

Chargebacks Handbook